Skip to main content
Technology Assistance

Oak Park Public Library offers basic technology assistance by appointment in individualized 30 minute sessions to help you accomplish learning basic technology functions. To request an appointment call 248-691-7480, option 3. Once your information is collected, a staff person will call you back to set up an appointment.

We offer assistance with the following topics:
-Email: setting up or using email.
-Simple word processing or learning how to use Word or Google Docs.
-Assistance filling out forms when fine motor skills or other physical limitation creates a barrier to completing an online task.
-Smart phone, tablet assistance with text messaging, simple app usage, and basic phone navigation.
-Basic internet or computer navigation (such as saving files, etc.).
-Libby or Hoopla assistance or set-up.
-Resume / cover letter review.
-Using the library office equipment (photocopier, scanner, fax).
-Small and simple data transfers (cloud storage, thumb drives) that take a few minutes.
-Recommendations for online tutorials related to the topic you are seeking help with.

Appointment guidelines:
- Appointments last approximately 30 minutes.
- We offer one appointment per month.
- Only one appointment can be made at a time.

The following services are not offered as part of our tech appointments or walk-up reference assistance:
- Creation of documents or extensive formatting of a document.
- Editing or proofreading of more than a few pages
- Editing or proofreading of documents that will take a period of time that negatively impacts our ability to help other patrons.
- Transcription services.
- In-depth assistance with specific software.
- Completion of work or school tasks.
- Major troubleshooting of technology (including phone or computer repair).
- Tasks that require long periods of time (such as downloading large amounts of data).
- Any task that qualifies as legal advice.

The Oak Park Public Library reserves the right to cancel or limit appointments at any time for any reason. A reasonable effort will be made to communicate any changes to those with established appointments.